Warranty Policy

We, Techcycle Pty Ltd., stand behind the quality and reliability of our refurbished products. All devices undergo professional testing, inspection, and quality assurance procedures prior to being offered for sale. In this policy, “we”, “us”, and “our” refer to Techcycle Pty Ltd.

Unless otherwise specified on the product listing, refurbished products purchased from Techcycle Pty Ltd. are covered by a 12-month limited warranty commencing from the date of delivery.

1. Warranty Coverage

This warranty covers defects arising from normal use, including:

• Hardware defects
• Manufacturing faults
• Functional failures occurring under normal operating conditions

Where a defect arises during the warranty period, Techcycle Pty Ltd. may, at its discretion and in accordance with applicable law, provide one of the following remedies:

• Repair of the product
• Replacement with the same or an equivalent product
• Refund where repair or replacement is not reasonably available

2. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).

You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This warranty is provided in addition to, and does not replace, your rights under the Australian Consumer Law.

3. Warranty Exclusions

This warranty does not apply to faults or damage resulting from:

• Accidental damage
• Liquid damage
• Exposure to corrosive liquids or substances
• Contamination caused by insects, pests, or other harmful organisms
• Misuse, negligence, or improper handling
• Unauthorised repairs, alterations, or modifications
• Normal cosmetic wear and tear
• Incorrect installation or use outside manufacturer guidelines
• Consumables Parts and Exterior Parts

4. Warranty Claims

To submit a warranty claim, customers must provide:

• Valid proof of purchase
• A clear description of the issue
• Supporting photos or videos where applicable

Products may be required to be returned to Techcycle Pty Ltd. for inspection prior to the approval of any repair, replacement, or refund.

5. Warranty Shipping

Where a fault is confirmed and determined to be covered under this warranty or under the Australian Consumer Law, Techcycle Pty Ltd. will cover reasonable return shipping costs or provide a prepaid return shipping label.